Services

Information Technology Support Agreements

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Data Recovery Services

Zoll Technologies is partnered with Gillware Data Recovery to get you the lowest price when it comes to hard drive recovery. Our Prefered Customer ID is 23280. Call them for a quote at 1 (877) 624-7206. Upon completion of your data recovery case, Gillware will email you a data file containing a listing of your recovered files. After you download and install the Gillware File Viewer, you will be able to search and browse a listing of your files. You can see exactly what files you will get back BEFORE deciding to purchase the data.
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Backup & Disaster Recovery Services

Here at Zoll Technologies, our goal is to provide your business with the high quality IT services you need. Full image backup is great for backing up servers as well as laptops and desktops with complex configurations.
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Computer Services

Basic System Diagnostics
In-Shop Support $35.00
In-Home/In-Office Support $35.00
What's Included:
Troubleshoot 1 computer Yes

Advanced Diagnostics & Repair
In-Shop Support $50.00
In-Home/In-Office Support $50.00
What's Included:
Advanced Troubleshooting 1 computer Yes

Malware Removal
In-Shop Support $35.00
In-Home/In-Office Support $55.00
What's Included:
Troubleshoot 1 computer Yes
Remove all viruses, spyware, malware and rootkits on the computer Yes
Repair any operating system issues Yes
Apply system tweaks and modifications Yes
Perform operating system critical updates Yes
Test operating system for proper functionality Yes
Provide an estimated cost of hardware replacement Yes
Back up data (additional charge) $35.00

Security and Performance
In-Shop Support $55.00
In-Home/In-Office Support N/A
What's Included:
Install antivirus and antispyware software (software not included) Yes
Perform system updates Yes
Enable basic security functions Yes
Remove unwanted programs and trialware Yes
Create additonal user accounts (if applicable) Yes
Test and verify PC hardware Yes
Test and verify PC software Yes
Create a backup restore CD/DVD Yes

Computer Tune-Up
In-Shop Support $35.00
In-Home/In-Office Support N/A
What's Included:
Perform system updates Yes
Enable basic security functions Yes
Remove unwanted programs and trialware Yes
Create additonal user accounts (if applicable) Yes
Test and verify PC hardware Yes
Test and verify PC software Yes

Computer Set-up
In-Shop Support N/A
In-Home/In-Office Support $75.00
What's Included:
Physically set up one PC Yes
Organize wires and cables (ties not included) Yes
Install one new software application (software not included) Yes
Install one peripheral or external device (device not included) Yes
Configure your new computer to access your existing Internet account Yes
Configure 1 email account (additional accounts $15.00 each) Yes
Ensure PC is functioning properly Yes
Transfer data from old computer to new computer (additional charge) $35.00

Wireless Networking
In-Shop Support N/A
In-Home/In-Office Support $35.00
What's Included:
Set up, configure and secure your router Yes
Configure Internet connection (existing Internet service required) Yes
Install and configure networking adapter on 2 computers/devices Yes
Enable devices to share the internet,files, printers and other media Yes
Repair network and internet connectivity if necessary Yes
Hardware No
Configure additional device $15.00

Email
In-Shop Support N/A
In-Home/In-Office Support $35.00
What's Included:
Configure 1 email account (additional accounts $15.00 each) Yes
Troubleshoot an existing email account Yes
Repair, configure and update e-mail client Yes
* existing Internet connection is required. All User ID's and passwords must be available.

Printer Help
In-Shop Support N/A
In-Home/In-Office Support $35.00
What's Included:
Setup and configure 1 printer (Local or Network) Yes
Troubleshoot Printer issues Yes
Answer question about your printer Yes

Software Installation
In-Shop Support $15.00
In-Home/In-Office Support $25.00
What's Included:
Determine computer compatibility Yes
Install/repair and configure 1 software application Yes
Create Desktop, Start Menu and Quick Launch shortcuts Yes
Software No

Hardware Installation
In-Shop Support $15.00
In-Home/In-Office Support $25.00
What's Included:
Install 1 internal or external PC component Yes
Install any included drivers and software as necessary Yes
Configure the PC component as necessary Yes
Hardware No

Hard Drive Cloning
In-Shop Support Below
In-Home/In-Office Support N/A
What's Included:
Clone up to 80gb HDD $35.00
Clone up to 160gb HDD $40.00
Clone up to 250gb HDD $45.00
Clone up to 320gb HDD $50.00
Clone up to 500gb HDD $55.00
Clone up to 750gb HDD $60.00
Clone up to 1tb HDD $65.00
Clone up to 2tb HDD $70.00
Clone up to 3tb HDD $75.00
Clone up to 4tb HDD $80.00
Clone up to 6tb HDD $90.00
Clone up to 8tb HDD $100.00
Clone up to 10tb HDD $110.00
Support