Services

Information Technology Support Agreements

Data Recovery Services

Zoll Technologies is partnered with Gillware Data Recovery to get you the lowest price when it comes to hard drive recovery. Our Prefered Customer ID is 23280. Call them for a quote at 1 (877) 624-7206. Upon completion of your data recovery case, Gillware will email you a data file containing a listing of your recovered files. After you download and install the Gillware File Viewer, you will be able to search and browse a listing of your files. You can see exactly what files you will get back BEFORE deciding to purchase the data.

Backup & Disaster Recovery Services

Here at Zoll Technologies, our goal is to provide your business with the high quality IT services you need. Full image backup is great for backing up servers as well as laptops and desktops with complex configurations.

Computer Services

Basic System Diagnostics
In-Shop Support	$35.00
In-Home/In-Office Support	$35.00
What's Included:
Troubleshoot 1 computer

Advanced Diagnostics & Repair
In-Shop Support	$50.00
In-Home/In-Office Support	$50.00
What's Included:
Advanced Troubleshooting 1 computer

Malware Removal
In-Shop Support	$35.00
In-Home/In-Office Support	$55.00
What's Included:
Troubleshoot 1 computer
Remove all viruses, spyware, malware and rootkits on the computer
Repair any operating system issues
Apply system tweaks and modifications
Perform operating system critical updates
Test operating system for proper functionality
Provide an estimated cost of hardware replacement
Back up data (additional charge)	$35.00

Security and Performance
In-Shop Support	$55.00
In-Home/In-Office Support	N/A
What's Included:
Install antivirus and antispyware software (software not included)
Perform system updates
Enable basic security functions
Remove unwanted programs and trialware
Create additonal user accounts (if applicable)
Test and verify PC hardware
Test and verify PC software
Create a backup restore CD/DVD

Computer Tune-Up
In-Shop Support	$35.00
In-Home/In-Office Support	N/A
What's Included:
Perform system updates
Enable basic security functions
Remove unwanted programs and trialware
Create additonal user accounts (if applicable)
Test and verify PC hardware
Test and verify PC software

Computer Set-up
In-Shop Support	N/A
In-Home/In-Office Support	$75.00
What's Included:
Physically set up one PC
Organize wires and cables (ties not included)
Install one new software application (software not included)
Install one peripheral or external device (device not included)
Configure your new computer to access your existing Internet account
Configure 1 email account (additional accounts $15.00 each)
Ensure PC is functioning properly
Transfer data from old computer to new computer (additional charge)	$35.00

Wireless Networking
In-Shop Support	N/A
In-Home/In-Office Support	$35.00
What's Included:
Set up, configure and secure your router
Configure Internet connection (existing Internet service required)
Install and configure networking adapter on 2 computers/devices
Enable devices to share the internet,files, printers and other media
Repair network and internet connectivity if necessary
Hardware
Configure additional device	$15.00

Email
In-Shop Support	N/A
In-Home/In-Office Support	$35.00
What's Included:
Configure 1 email account (additional accounts $15.00 each)
Troubleshoot an existing email account
Repair, configure and update e-mail client
* existing Internet connection is required. All User ID's and passwords must be available.

Printer Help
In-Shop Support	N/A
In-Home/In-Office Support	$35.00
What's Included:
Setup and configure 1 printer (Local or Network)
Troubleshoot Printer issues
Answer question about your printer

Software Installation
In-Shop Support	$15.00
In-Home/In-Office Support	$25.00
What's Included:
Determine computer compatibility
Install/repair and configure 1 software application
Create Desktop, Start Menu and Quick Launch shortcuts
Software

Hardware Installation
In-Shop Support	$15.00
In-Home/In-Office Support	$25.00
What's Included:
Install 1 internal or external PC component
Install any included drivers and software as necessary
Configure the PC component as necessary
Hardware